Returns that arrived on time and were as described are subject to a restocking fee.
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Items returned to us as a result of our error will receive a full refund, some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Any item that is returned more than 30 days after delivery.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a tracking number, which shows the items which you already returned to us.We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. You may return most new, unopened items within 30 days of delivery for a full refund. If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). You will be able to track your package at all times. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. Shipping method varies depending on what is being shipped.Īll orders are shipped with a tracking number. If your order comes in after 4:00 PM it’ll be processed the next business day. A business day is Monday through Friday from 9:00 AM to 4:00 PM (Eastern Standard Time). Orders are shipped via USPS/UPS/FedEx within 2 business days. Packages are shipped from Monday to Friday.
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